Return & Refund Policy
Your satisfaction is our priority. Learn about T-Concepts Businesses LLC's return and refund process to ensure a hassle-free shopping experience.
Definitions & Key Terms
- Company: When this policy mentions "Company", "we", "us", or "our", it refers to T-Concepts Businesses LLC, which is responsible for your information under this Return & Refund Policy.
- Customer: Refers to the company, organization, or person that signs up to use the T-Concepts Businesses LLC Service to manage the relationships with your consumers or service users.
- Device: Any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit T-Concepts Businesses LLC and use the services.
- Service: Refers to the service provided by T-Concepts Businesses LLC as described in the relevant terms and on this platform.
- Website: T-Concepts Businesses LLC's site, accessible via https://tconceptsbiz.com/
- You: A person or entity that is registered with T-Concepts Businesses LLC to use the Services.
Return & Refund Policy
Thanks for shopping at T-Concepts Businesses LLC. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
With any shopping experience, some terms and conditions apply to transactions at T-Concepts Businesses LLC. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at T-Concepts Businesses LLC, you agree to the terms set forth below, along with T-Concepts Businesses LLC's Privacy Policy.
If there's something wrong with the product/service you bought, or if you are not happy with it, you have 2 weeks to issue a refund and return your product/service.
Return Guidelines
If you would like to return a product, the only way would be if you follow the guidelines:
- The product must be in the same packaging we sent it.
Refunds
We at T-Concepts Businesses LLC commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or we may face some issues with our inventory and quality checks. In such cases, we may have to cancel your order. You will be informed about it in advance so that you don't have to worry unnecessarily about your order.
If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out a thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won't get damaged during transit.
Please note that T-Concepts Businesses LLC is not liable for damage that is caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it, and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process, but you will be notified when you receive your money.
Shipping
T-Concepts Businesses LLC is not responsible for return shipping costs. Every shipment has to be paid for by the customer, even if the item has free shipping; the customer must pay for the shipping in return.
However, exceptions come based on whose fault that triggers the return. This will be evaluated by the sales department to determine action.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend, or make any changes to this document so that they accurately reflect our Service and policies? Unless otherwise required by law, those changes will be prominently posted here.
Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us, and we will discuss any of issues you are having with our product.
- π§ tcbtconcepts@gmail.com, info@tconceptsbiz.com
- π 240-788-1393
- π tconceptsbiz.com
- π’ 190 Virginia LN, Apt F, Glen Burnie, MD-21061, USA
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